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When working with animal owners, whether as a vet, behaviourist, trainer or in a rescue or welfare setting, success in achieving compliance is dependent on our ability to communicate effectively. Counselling skills can really make a difference in the effectiveness of our communications and ultimately in the outcome of our involvement and result for the benefit of the animal.
In this one day participative seminar we will first set the scene, exploring communication with clients - the importance of effective communication and the barriers we face to such communication during consultations. This will be followed by an introduction to counselling skills and introducing the concepts of active listening, empathy, unconditional positive regard, congruence and how to apply all those things in practice. The afternoon will introduce Transactional Analysis - how to use this psychological communication framework to help ourselves and our clients engage in healthy and effective ways to implement change by understanding and applying the core concepts of this model. There will be opportunities to practice counselling skills during the day.We will also cover signposting for emotional support and how to broach this issue with clients.
Venue: Training Center at The Dogs Trust, Manchester
Cost: £50 for the day early bird, increases to £55 after 1st June. Refreshments included, please bring a packed lunch. Reduced price available if you book three or more workshops with us in 2017 - email us to arrange. Payment by cheque or through PayPal.
Times: 10 am (arrive for tea/coffee at 9.45) to 4 pm
CEU credits will be available for IAABC members.
The event is hosted by The Dogs Trust who support the aims of the HBCAW project.
For more information please email email@example.com. You can book via PayPal using the link below, or to pay by Bank Transfer or cheque please contact us by email. Places are strictly limited and not available on the door. Note that the PayPal account is Learning About Animals as accounts are still through that entity until we have finalised registration of HBCA. You will be asked for registration details when you've booked, when you get confirmation (usually within a few hours).
Facilitator: Debbie is an IAABC (International Association of Animal Behaviour Consultants) Certified Horse Behaviour Consultant and ABTC (Animal Behaviour & Training Council UK) registered and accredited animal behaviourist. She uses her background in integrative counselling and psychology to help her clients understand and implement the changes that she recommends through her behaviour consultations, and she has adapted the Transactional Analysis model of communication for use with behaviour clients.
Debbie holds a first class BSc (Hons) in Psychology and an MSc with distinction in Applied Animal Behaviour and Welfare, and presents webinars, seminars and workshops on all aspects of behaviour and consulting.
Debbie is a graduate member of the British Psychological Society and a member of the British Veterinary Behaviour Association and the Association for the Study of Animal Behaviour.